RTTMALL Alcoholic Beverage Independent Site About Policy

1. Platform Introduction

RTTMALL Alcoholic Beverage Independent Site (website address: https://grocery.rttmall.com/ ) is a retail platform focusing on alcoholic beverages and related products in the Trinidad and Tobago market. It is owned by RTTMALL Trading Co., Ltd. (registered address: [Specific Address in Trinidad and Tobago], registration number: [Company Registration Number]). Since its establishment, we have been committed to providing high-quality and authentic alcoholic products for local consumers, covering various categories such as rum, whiskey, wine, and beer. Meanwhile, we offer convenient online ordering and delivery services.

2. Business Philosophy

  1. Quality Assurance: All products on sale come from formal channels and are directly cooperated with brand owners or authorized distributors. This ensures that the products are original and genuine with complete qualifications (relevant import licenses, quality inspection reports and other document numbers are attached, which can be inquired by contacting customer service).
  1. Customer First: With user needs as the core, we create a worry-free shopping process for users by optimizing the website experience, improving logistics efficiency and perfecting after-sales service.
  1. Compliant Operation: We strictly abide by the Alcoholic Beverage Sales Act and relevant laws and regulations of Trinidad and Tobago. We implement age restrictions on alcohol sales (only sold to people aged 18 and above) and prohibit the sale of alcohol to minors.

3. Product Sources and Supply Chain

  1. Procurement Channels:
    • Local Cooperation: We have established long-term cooperation with local wineries in Trinidad and Tobago (such as [Name of Local Winery]) to provide characteristic local alcoholic beverages;
    • Imported Products: We introduce international brand alcoholic beverages through formal import channels. All imported products have completed customs declaration, tax payment and inspection and quarantine procedures, and customs declaration numbers can be provided for users to verify.
  1. Warehouse Management: We have a professional constant-temperature warehouse located at [Warehouse Address]. For products that have requirements on storage conditions, such as wine and craft beer, we strictly control the temperature (12-18℃) and humidity (50%-70%) to ensure that the product quality is not affected.

4. Corporate Responsibility

  1. Social Responsibility: We actively participate in local public welfare activities, support alcohol safety education projects, advocate the concept of “rational drinking and no drunk driving”, and regularly publish alcohol health knowledge on the website.
  1. Environmental Commitment: We use degradable packaging materials to reduce the use of plastics in the logistics link; promote electronic invoices to reduce paper consumption and contribute to sustainable development.
 

6. Policy Update

This “About Policy” will be updated according to the company’s development, business adjustments or information changes. The latest version will be published in the “About Us” section on the homepage of the website, and the update date shall be subject to the display on the page. Users can check it at any time to learn about the latest information of the platform.